17:55 12 Feb 19
These ladies are ALWAYS professional, accommodating, and sincere! I have been working with some of them for over 20 years. Their service is provided in a warm and caring manner with a consistent eye to providing what is best for the patient's needs.Technology is always a challenge. When you are working with hearing aids, it requires commitment and diligence from all parties to ensure the best outcome.Keep up the excellent work!
14:12 06 Nov 18
They were courteous, on time, and thorough in assessing my hearing needs.
15:38 26 Jan 18
The Richmond Hearing Doctors staff is extremely helpful and responsive with issues related to my hearing. A shout out to Dr. Leah Ball who is always available and provides information clearly. This is a practice I highly recommend.
00:49 17 Dec 17
The Best! RHD staff and Dr. Ball are extremely responsive when needed for hearing aid repairs and in general for appointments, etc. I love Dr. Ball and the entire staff. They gave me my hearing back. Literally has changed my life for the better. Losing ones hearing is an emotional experience as well and everyone at RHD is understanding and respectful. I highly recommend this group!
18:18 29 Nov 17
Great people and service! They helped navigate me down the road of which product was right for me, how it would help, and the best options to pay for it. They really care.
22:54 15 Nov 17
The services I received at Richmond Hearing Doctors were excellent. Dr. Leah Ball was wonderful - easy to talk to and made having to hear a hearing aid not so ominous. I would highly recommend her.
21:11 31 Oct 17
I was very pleased with the service of Dr Imajo. She has been an inspiration to me and my mom. My mom misplaced her first set of hearing aids and we were quite frustrated for several reasons. We saw the ad in the paper for government employees ability to get hearing aids at the Richmond Hearing Doctors. We went immediately and my mom was extremely pleased with her new hearing aids. And this month she was able to upgrade to another pair after a 3 year warranty. We are very excited and satisfied with the hearing aids and our doctor.uAlso mom got a good ear cleaning.
01:56 05 Oct 17
Dr. Ball made me comfortable and calm!She took time with me to explain the testing and my hearing loss.Shellie was also so helpful and kind.I highly recommend.
21:57 01 Oct 17
When my mother became severely impaired, we were looking for a hearing center closer to our area. I came across Richmond Hearing Doctors, (Forest location) and they've been very patient and caring about my mother's loss of hearing. They've made many recommendations on the best fit for her, and have gone out of their way with regard to the financial aspect. I'd highly recommend this practice if you are a loved one are dealing with hearing loss.
00:48 17 Sep 17
Dr. Ball is wonderful, and so is the young lady at the front desk (sorry I do not know her name). Dr. Ball takes time with her patients and explains things so that the elderly can understand. Thank you for taking such good care of my 90 (almost 91) year old mother.
23:27 06 Sep 17
Hands down Richmond Hearing Doctors is the best in town! It's always an enjoyable, helpful, informative (and sometimes fun!) experience. Everyone in the office is so nice and they're very flexible about working you in when something unexpected happens. I'd been a patient at other audiology offices before picking Richmond Hearing Doctors. 'So glad I did. My hearing challenges have greatly improved since I started going to them. They're great at making recommendations that suit my lifestyle (and pocketbook).
19:48 15 Feb 19
Kim did a wonderful job measuring my hearing and talking with me, at my request, about features of different hearing aids. Maria the receptionist is very nice and helpful.
13:43 19 Jan 19
It was a great experience. Everyone was so pleasant.
20:16 18 Dec 18
Staff are very kind, knowledgeable and professional. I would highly recommend!
16:37 03 Oct 18
Top notch audiologists! Staff is extremely knowledgeable, friendly, and professional. Highly recommend them for your hearing aid needs. A+++
16:18 24 Jun 18
I am a medical professional very familiar with servicing the public. Dr Ogilvie and Maria have exceeeded by far my expectations. Their knowledge,cooperation and courtesy were superb. I am totally satisfied with the care received. I shall have no difficulties in recommending Richmond Hearing Doctors (Southside) to colleagues and friends. Lindley T. Smith M.D.
21:01 03 Jan 18
Dr Deborah was awesome with my Mother. Very patient & caring. Glad we found Richmond Hearing Doctors as we just relocated from Palm Beach FL
17:53 01 Jan 18
Kim Fisher has been great working with me to improve my ability to hear. She has been responsive to my concerns about the fit and comfort and patient in working with me as I learned how to use them. Life is much better with better hearing.
01:45 10 Dec 17
I have been seeing them for more than five years and they always consider my condition first. In an era where so many medical practitioners treat you as a number, it's nice to have caring and support for a change. I highly recommend them.
10:57 03 Nov 17
Audiologist Kim Fisher is great! Richmond Hearing exists to aid the patient in truly screening their hearing and not simply to push the purchase of hearing aids.Following my appointment I left with a total confidence that I had been served with complete honesty.I now look forward to my scheduled appointment in November 2018.Thanks Mrs. Fisher and thank you Richmond Hearing!
21:41 01 Nov 17
Dr. Debra Ogilvie just wouldn't give up on me, and it's so appreciated. I've always wanted to be a bit 'different' or 'unique,' but I never imagined that my 'uniqueness' would come in the form of an unusually shaped ear canal. Dr. Ogilvie has 'hung in there' with me through the complex process of taking ear molds, inserting, removing, and re-sizing the Lyric in hopes of getting a perfect fit. She's had conversations with my internist to talk about problems with my ear....I never expected the need for all this, but she's clearly gone 'above and beyond.' I can't thank her enough for her patience, persistence, personality, and skill level.
19:13 05 Oct 17
Richmond Hearing Doctors is a great place to visit. Debra Ogilvie is a wonderful audiologist who has been screening my hearing for a few years. This year was the year to get hearing aids. She worked with me to secure the best type and fit for my lifestyle. Wonderful place to go for your hearing screening. They are very accommodating.
23:52 29 Sep 17
I brought my 84 year old mother in to see Kim Fisher and it was great! Kim was very thorough and had such an easy going and pleasant attitude with her even when my mother wasn't so pleasant. She has made a real difference in her life by fitting her with wonderful hearing aids and we all appreciate her time and care.
23:10 14 Sep 17
They are very professional and attentive when handling your needs and concerns. Debra took the time to help me find the correct hearing device that would support my life style. I would highly recommend their services.
Mary Lou Lyle
23:09 29 Aug 17
Everyone we met was very pleasant and professional. Debra Ogilvie did a great job explaining the results of my husband's hearing test in easy to understand terms as well as solutions, providing the information we needed to make an informed decision for the investment required for two hearing aides. She also addressed my husband's concerns about what he might not like about wearing hearing aides. There was a significant, positive difference between Richmond Hearing Doctors and what I previously experienced with my mother at another hearing testing/solution provider.